Frequently asked questions
We’ve brought together the questions we’re asked most often about how Acrobat Scrap works, what you can expect from the platform, and how we approach security and data analysis. If you do not find the information you need, please contact our team via the access form.
What you need to know before you get started
What is Acrobat Scrap, exactly?
Acrobat Scrap is a predictive analytics and risk management platform for digital asset investors. It brings together market data and assessment models to support more informed decision-making, while leaving final judgement and responsibility with you.
Do I need any previous investment experience to use it?
The platform is designed to be easy to use for beginners while still offering the depth more experienced users expect. The analysis dashboards include contextual guidance, but we recommend understanding the fundamentals of risk management before trading with real capital.
How does the system generate analyses and alerts?
The analyses use statistical models to assess historical and market data. Any signals produced are indicative only and are intended to support decision-making; they do not constitute a guaranteed investment recommendation.
How much does access to the platform cost?
Access terms and available plans are shown during registration. Please review the latest information in the access form before confirming any subscription.
Is my personal and financial information secure?
We use appropriate security measures when handling information, and our privacy policy explains how we use data. We encourage you to read it so you understand the precise scope of the processing we undertake.
Can I cancel my access at any point?
Yes, you can manage or cancel your access by following the steps shown in your account, or by contacting support. Full cancellation terms are set out in our Terms and Conditions.
Does Acrobat Scrap guarantee investment returns?
No. No analysis tool can guarantee outcomes. Investing in digital assets carries risk, including the possibility of losing the capital invested. Acrobat Scrap provides information and analysis only, not personalised financial advice.
Which devices can I use to access the platform?
The platform runs in your browser and is optimised for both desktop and mobile, so you can access your analysis dashboards wherever suits you best.
How do I contact the support team?
Please use the form in the platform access section to get in touch. Our team reviews all enquiries and responds as promptly as possible.
Does the platform’s information constitute financial advice?
No. The content, analysis and alerts provided by Acrobat Scrap are for information and educational purposes only. They do not amount to personalised financial, legal or tax advice. Users are solely responsible for any investment decisions they make.